RARE PLANT GUARANTEE
We have the highest standard for our rare and collector plants and stand behind their health. That being said, we cannot control the care they receive once they leave our hands. For that reason, our rare plants are guaranteed for 7 days. This guarantee covers pests, disease, fungal spots, and root health. It does not cover leaf drop or yellowing due to acclimation. We ask that you do *not* repot your plant during this period as doing so will void our guarantee
All ceramics and accessories are eligible for return for a period of 14 days. Items must be in like-new condition with all original packaging. Refunds will be made to the original source of payment.
All live plants MUST be picked up within seven days. If any plants are not picked up within 7 days, you will receive a refund minus a 15 percent restocking fee. Due to the nature of live plants, extremely limited quantity, shifting prices, and the care that goes into maintaining them, we must enforce this policy.